Delivery takes place on average within 1 to 3 working days.. We offer exchanges within 3 days of receiving your order. Please email [email protected] or contact us on +96171 71 82 18 and we will arrange for a pickup. Items must be unworn and in their original condition . We reserve the right to refuse return of any item that shows sign of wear, wash, or perfume. Shipping charges are not refunded. The customer will be responsible for the shipping cost of the returned item. We are sorry we do not accept any exchanges or refunds for items on clearance.